Scotties Helps

We’re proud as Americans that so many are doing their part to slow the spread of COVID-19. We know it takes a community effort to help keep each other safe. We want to thank our employees, our retail partners and their front-line staff, and everyone who is doing their part to lower the risks for themselves and their neighbors.

Scotties Helps

What We’re Doing
“It’s important that as a community, we take care of our neighbors who are impacted.” - Robert K. Irving, Co-CE0 of J.D. Irving, Limited

In this time of difficulty, we wanted to help the Americans who need it most. To do that we’ll be donating relief efforts in Massachusetts & New York State.

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Our COVID-19 Safety Measures

The Coronavirus (COVID-19) outbreak is creating a rapidly changing environment and Governments have recognized tissue production as an essential service during these challenging times. We are doing everything possible to ensure we keep producing the Scotties® tissue products that Americans need to keep their homes clean and healthy. The safety and well-being of our employees and communities remains our first priority.

It’s for these reasons that we have put measures in place to do our best to protect one another – including work-from-home arrangements for some of our employees, and limiting the number of people at any given worksite to those team members required for the safe and reliable operation of our business.

As well, employees across our business are respecting health and safety measures as outlined by our local public health agencies to prevent the spread of the COVID-19:

  • There are new protocols regarding screening at site entrances.
  • Virtual meetings are encouraged for employee teams and customers.
  • We have stopped all international travel and all domestic air travel to limit potential exposure.
  • We have significantly enhanced sanitization and disinfection protocols at our facilities.
  • We have provided up to 3 paid emergency leave days for employees. This leave is available to help with family commitments such as managing alternate childcare arrangements during school closures or to care for sick or vulnerable family members during the Coronavirus (COVID-19) outbreak.
  • We’ve introduced pay continuation for self-isolation due to Coronavirus (COVID-19).
  • We have a senior leadership team dedicated to this effort 24/7 and are providing daily updates to our employees.
Bring Comfort Home

In this unprecedented time, it is more important than ever to have good information on maintaining a safe and healthy home. To help, we’ve collected information on how to implement the official health recommendations.

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Partners and affiliates

Our parent company, partners and affiliates are all implementing new measures to increase safety and help take care of our employees, neighbors and communities at this time.

From Seed to Shelf

When you choose Scotties® Facial, you have our promise that we have actively managed the chain of custody (tracks forest fiber content through production and manufacturing to the end product) for all the material we use. We’re recognized internationally for contributions to ecosystem research and habitat conservation. And, J.D. Irving, Limited is a North American leader in reforestation.

third party audits and certifications
Over 1,560
conservation sites
$1.5 Million
per year spent on forest research
1 Billion
trees planted 1957-2018
Sustainability is our Business

As an industry leader we understand the bigger picture, using the most advanced tools and technology to better understand our forests each day.

Sustainable forestry means 2% or less of our land base is harvested annually
We will double our wood supply by 2050 while maintaining all other values (habitat, water, diversity)
Forests we own and manage will absorb 92 million tonnes of CO² over the next 50 years – equivalent to 350,000 cars off the road every year for the next 50 years

If you’re interested in joining us, or to learn more about career opportunities with J.D. Irving, Limited, explore our career site.


Meet our team and learn more about our company and the exciting work we’re doing every day.

Frequently Asked  Questions
Who makes and is responsible for Scotties products?

Scotties facial tissue in the United States is proudly made in North America by Irving Consumer Products, Inc., a family owned company committed to managing its operations in an environmentally sustainable and socially responsible manner.

Who is Irving Consumer Products, Inc.?

Irving Consumer Products, Inc. is part of the Irving group of companies, which are all family-owned companies. Irving Consumer Products, Inc. was founded in 1988, and since then has grown to become one of North America's leading manufacturers of household paper products. Irving Consumer Products, Inc. USA's corporate office is located in Burlington, Massachusetts.

Who are the J.D. Irving Companies?

The J.D. Irving Companies are a group of family-owned businesses with operations in the USA and Canada. For over 135 years our focus has been on providing quality service and products to customers around the world. Our head offices are in Saint John and Dieppe, New Brunswick, Canada. The companies are internationally recognized for efforts in ecosystem research and habitat conservation and are national leaders in the USA and Canada regarding reforestation. Operations within the J.D. Irving Group of Companies include:

  • Forestry & Forest Products
  • Transportation & Logistics
  • Shipbuilding & Industrial Fabrication
  • Retail & Distribution
  • Construction & Equipment
  • Consumer Products
  • Hydro Energy
  • Food
  • Agriculture
Where do the new wood fibres that make Scotties products come from?

Scotties products are made with new wood pulp fibres from J.D. Irving, Limited's forest operations.

What are the forests used for by J.D. Irving?

J.D. Irving, Limited's forests are used to make various quality products. In addition to consumer tissue products (facial, bath, towel, napkin), J.D. Irving, Limited's forests are also used to make specialty wood products, corrugating medium, kraft pulp, specialty paper grades, premium kiln dried lumber (including hardwood, softwood (SPF), eastern white pine, and eastern white cedar).

What are Scotties products made from?

Scotties products are made from new wood pulp fibres from J.D. Irving, Limited's forests. The wood pulp fibres come from hardwood and softwood trees.

Is Scotties still Hypoallergenic?

Yes, our SOFTEST Scotties EVER is still hypoallergenic and is made without the use of inks or dyes.

What do you mean when you say you manage your forests responsibly?

This means that J.D. Irving, Limited has developed and follows guidelines for sustainable forest management, including measures to protect water quality, biodiversity, wildlife habitat, species at risk and forests with exceptional conservation value. In addition to these guidelines the company works with the Sustainable Forestry Initiative (SFI), the Forest Stewardship Council® (FSC® C041515), and Canada’s Crown Land Management Program to ensure they meet or exceed these third-party standards. J.D. Irving, Limited has over 20% of its forests dedicated as conservation habitats. Today they manage over 1,450 specific sites including the famous La Dune de Bouctouche and the Irving Nature Park, both located in New Brunswick, Canada. To learn more visit

How many trees has Irving Woodlands planted?

J.D. Irving, Limited’s forestry specialists have planted over 960 million trees on owned and Crown land in North America — a national record. 2018 marks the planting of 1 billion trees by Irving Woodlands since 1957.

What is the Sustainable Forestry Initiative®?

The Sustainable Forestry Initiative is one of the largest and most widely accepted forest certifications in the world. It is an independent, 3rd party certification program with non-profit charitable status. It is a comprehensive science-based forest certification standard with one rigorous standard for all members no matter where they are located. It audits the health of forests according to 75 criteria that includes biodiversity, habitat protection, water quality, forest harvesting and forest management activities. It also audits the chain-of-custody delivery of sustainably managed wood to processing plants like tissue mills. To learn more visit

Are Irving Woodlands forest management activities certified by the Sustainable Forestry Initiative?

Yes. Since 2001, 100% of the forests owned and/or managed by Irving Woodlands have been certified by The Sustainable Forestry Initiative Inc. (“SFI”). SFI’s forest certification standard is based on principles that promote sustainable forest management, including measures to protect water quality, biodiversity, wildlife habitat, species at risk, and forests with exceptional conservation value. Irving Woodlands has been internationally honoured by SFI for its work in forest research and voluntary conservation. To learn more about SFI certification standards visit: